Question 1

What ingredients do The Indie Earth formulations use?

Accepted Answer

We blend time-honoured Ayurvedic botanicals — such as Kumkumadi, saffron, sandalwood, amla and aloe vera — with proven actives like Vitamin C, hyaluronic acid and ferulic acid. Every formula is free from SLS, SLES, parabens and mineral oil.

Question 2

How soon will I see results?

Accepted Answer

Results build gradually with consistent daily use. Ayurvedic formulas work gently over time — many people notice visible improvements within a few weeks, though timelines vary by product and individual concern.

Question 3

How do I choose the right products for me?

Accepted Answer

Every product page lists its key actives and the concerns it targets — from brightening, anti-ageing and hydration to hair growth and scalp care — so you can build a routine that fits you. Our combos pair complementary products for a complete ritual.

Question 4

Are the products safe for sensitive skin?

Accepted Answer

Yes. Our gentle, plant-powered formulas are suitable for sensitive skin and scalp. As with any new product, we recommend a quick patch test before first use.

Question 5

Are The Indie Earth products natural?

Accepted Answer

Yes. Our oils — hair oils, essential oils and tailams — are 100% natural, and our other formulations (shampoos, serums, toners, cleansers and creams) are up to 98.5% natural. Everything is Ayurvedic, cruelty-free, and made without SLS, SLES, parabens or mineral oil.

Question 6

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes, Cash on Delivery is available across India, and shipping is free on all orders above ₹400.

Question 7

How long does delivery take?

Accepted Answer

Orders are usually delivered in about 5–6 days, shipped through trusted couriers like Delhivery, DHL and Blue Dart.

Question 8

What is your return and refund policy?

Accepted Answer

You can raise a return or replacement request within 7 days of delivery for wrong, damaged or expired products.

Question 9

Are the products cruelty-free and suitable for all skin and hair types?

Accepted Answer

Yes — our products are cruelty-free and made with gentle, natural ingredients suitable for all skin and hair types. For sensitive skin, we recommend a quick patch test first.

Question 10

Where are The Indie Earth products made?

Accepted Answer

The Indie Earth is an Indian Ayurvedic beauty brand, and our products are proudly made in India.

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